FAQ
HOW CAN WE HELP?
Find answers about orders, shipping, sizing, and returns. Still need help? Email us — we’re happy to assist.
Yes! We offer free shipping on all orders.
Once your order has shipped, we'll send you a shipping confirmation with tracking information so you can follow your package's progress.
Please email us as soon as possible if you need to change or cancel your order. Changes may not be possible once your order has been processed or shipped.
Available payment methods will be displayed at checkout. Please select your preferred option from those available.
For questions about your order, shipping, or products, please email our customer service team. Include your order number if your inquiry relates to an existing order.
Please refer to the size guide on the product page before placing your order. If you're unsure which size to choose, email us for assistance.
We offer a 30-day return and exchange period for eligible items, starting from the date of delivery. Items must be new, unworn, unwashed, and returned with their original tags and packaging intact. Exchanges are free for eligible items. If you request a refund, the actual cost of return shipping will be deducted from your refund. Please see our Return & Exchange Policy for complete details.
To request a return or exchange, please email our customer service team with your order number and the reason for your request. Our team will review your request and provide instructions for the next steps. Please wait for our return instructions before sending any items back.
Please email us with your order number, a brief description of the issue, and clear photos showing the damage or incorrect item. Our team will review the details and assist you with the next steps.
Please follow the care instructions on the garment label to help maintain your item's appearance and condition.
STILL HAVE QUESTIONS?
We’re here to help. Send us an email and our team will be happy to assist you.
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